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Search results for “customer loyalty”
Tongcheng-Elong grows paying user base, counts on pact with Tencent
09/06/2021
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11:14:28 AM
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The Chinese online travel company continues to stand out for its user acquisition tactics and also deeper penetration in tier-3 or below cities in China.
Asian airlines offer perks to keep grounded elite flyers on board
08/26/2021
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4:40:17 PM
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Before the pandemic, around 5% of international passengers globally flew in premium classes, but they accounted for 30% of international revenue.
Tripadvisor and CitizenM on making subscriptions work for travel
07/06/2021
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6:19:14 PM
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Commitment works two ways.
Hotel & lifestyle brand Atour files for $100 million US IPO, with Trip.com holding 14.8% shares
06/09/2021
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8:32:46 AM
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In 2020, customers under 30 contributed to 35.0% of its total gross transaction value.
Wyndham eyes exceptional conditions for growth in China
06/22/2021
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3:07:08 PM
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After Wyndham's decision to restructure its team in the APAC region last year, the group is building on its direct franchising in China and also plans to target consumers from lower-tier cities.
Travel industry can boost recovery by addressing trust gaps in price transparency, health, safety and more
07/07/2021
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3:16:23 PM
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The most trusted sources of travel-related information that travelers use when researching a trip are those perceived to have aligned interests: friends and family (67%) and review websites (50%).
Why direct selling is experiencing its sweetest moment
06/09/2021
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5:46:43 PM
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What is really important for any hotel is to maximise profitability and create a sustainable model without having to depend on an intermediary.
What differentiates a business traveler from a leisure traveler? Use of health data, brands and travel tech
06/21/2021
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6:29:33 PM
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It is up to the travel industry to understand their different needs and similarities to tailor the experience and install confidence back into travel.
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